THE PASSENGER BENEFIT FUND
Following the disruption faced by passengers in summer 2018, the Secretary of State for Transport announced that Govia Thameslink Railway (GTR) would contribute £15 million towards a passenger benefit fund which would be used to provide tangible benefits for passengers.
The Secretary of State nominated Bim Afolami, Henry Smith and Heidi Allen, as MPs representing different parts of the GTR network, to work with GTR and develop a plan for how the fund is being allocated and consulted on. The MPs recommended that decisions on how the fund is spent should be made at as local a level as possible which is why an amount from the fund has been allocated to passengers at stations depending on how much the station was impacted by the May 2018 timetable introduction.
We have based the amount allocated to passengers on the additional industry compensation scheme used to provide compensation to passengers affected by the May 2018 timetable introduction. Stations are divided into 3 tiers with a different amount allocated for stations in each tier.
passengers at stations worst affected by May 2018 timetable
passengers at stations considerably affected by the May 18 timetable
passengers at all other GTR managed and Thameslink served stations
Passengers, passenger groups and other stakeholders can submit ideas about how to spend their allocation at a local station level or at a wider passenger benefit scheme level.
We will review all submitted ideas against the projects in GTR’s annual station improvement programme so groups don’t have to spend their allocation on the same projects.